I've been online now for some 13 years. I started with AOL and quickly learned that they'd rather promote spam than provide me with real email filters. I switched to BellSouth and had been a happy customer for most of those 13 years...until now. AT&T now owns BellSouth and I'm paying them the very same price for less service.
I spent a week emailing back and forth with AT&T asking them if there is a way around this, pointing out their webpages that say these controls are available, asking why they've downgraded their service and I'm still paying full price. I'm done. It's clear to me they don't care about providing the service I'd been using, appreciating and paying for all these years. Apparently, customers with home networks and wireless toys aren't worth bothering with. Surely, some company out there realizes that there is a need for router based parental controls.
Does someone out there have good news for Mrs. Brooks?